I would like to order a Mascot Costume. Can you create it using my ideas or design?
Yes, we create custom-made mascots and can make any character for you using your ideas or design as a guide.
Can I order a Mickey Mouse or Pikachu or any other famous mascot?
We can only take an order for a copyright-protected character if you hold the license or have permission from the copyright holder.
I would like to buy a ready-made mascot. What do you have in stock at the moment?
We do not stock mascots for sale. We work solely with clients to produce custom-made mascots.
Can I hire a mascot from Mascot Makers?
No, we do not have costumes for hire.
How much does it cost to have a mascot produced by Mascot Makers?
To get an accurate quote, please email a picture of your character to [email protected]
As a guide, check our pricing here.
Where is Mascot Makers based and which currency do you use?
Mascot Makers is based in Windsor, England.
We work with clients around the world and use the following currencies: British pounds (£), US dollars ($).
Do you ship to my country?
Yes, we ship worldwide via UPS. The parcel will be delivered securely to your door.
How much does the shipping cost?
To get an accurate shipping quote, please send us your shipping address.
How long does it take to produce a mascot costume?
Our current turnaround time for production is 8-10 weeks.
We offer rush service for an additional fee, however, please note that this service is subject to availability.
Please allow extra time for shipping.
How long does it take to ship to my address?
With UPS Express, shipping takes approximately 5-7 working days worldwide.
I need my mascot quickly, can you make it in time?
We do offer a rush service depending on our availability. (Note, this incurs an additional charge.)
If you need your mascot for a certain event more quickly, please let us know by emailing [email protected], and we will contact you shortly.
How do we get started?
Please email a picture of your character to [email protected]m, and we’ll send you an official quote.
I don’t have any pictures of the mascot character I want, can you still help me?
Yes. If you don’t have a character yet, we can create your character from scratch. Our design services start at £1000.
Do you offer a free mascot drawing?
Yes, we offer one free mock-up based on the character picture you provide. However, please note that this service is subject to availability.
Please note, our free mascot costume mock-up is used solely in the ordering process for mascot costumes within our company. You will not be able to use the drawing in any way or send it to other vendors – it is protected by copyright.
To start on your free costume mock-up, please email us your character pictures or examples of any mascots you like.
I need a character created from scratch. How much will it cost?
The price for character creation starts from £1000.
For more information, please email your request to [email protected], and our design project manager will contact you shortly.
I need 3D modelling. How much will it cost?
We can create a 3D model of any character. The price for our 3D character modelling varies depending on the amount of work involved. High-quality 3D custom-made models start at £2,500.
For more information, please email your request to [email protected], and our design project manager will contact you shortly.I am interested in 2D and 3D animation. How much does this cost?
The animation costs depend on the style and scope of the video production service.
For more information, please email your request to [email protected], and our design project manager will contact you shortly.
How do I get a quote?
To get a quote, please email [email protected] with your project details and our design project manager will contact you shortly.